About United Airlines
United Airlines is a major American airline headquartered in Chicago, Illinois. Founded in 1926, United operates a large domestic and international route network spanning cities large and small across the United States and all six continents. United is a founding member of the Star Alliance, the world's largest airline alliance with a total of 26 member airlines.
Baggage Allowance
Carry-On Baggage
United Airlines allows each passenger to bring:
- 1 personal item (purse, briefcase, laptop bag) that fits under the seat in front of you
- 1 carry-on bag (22 x 14 x 9 inches / 56 x 36 x 23 cm) that fits in the overhead bin
Checked Baggage
Baggage allowance varies based on route, fare class, and MileagePlus status:
- Basic Economy: First checked bag fee applies, second bag higher fee
- Economy: First checked bag fee applies, second bag higher fee
- Premium Economy/Business/First: Typically 2-3 free checked bags
Weight limit per bag: 50 lbs (23 kg) for economy, 70 lbs (32 kg) for premium cabins
Check-In Information
Online Check-In
Available from 24 hours up to 60 minutes before departure for domestic flights, and up to 3 hours for international flights.
Airport Check-In
Recommended check-in times:
- Domestic flights: At least 90 minutes before departure
- International flights: At least 3 hours before departure
Mobile App
Download the United Airlines app for easy check-in, boarding passes, and flight updates.
Special Assistance
Traveling with Children
United Airlines offers:
- Pre-boarding for families with children under 2
- Bassinets on select international flights (request in advance)
- Unaccompanied minor service for children 5-15 years old
Passengers with Disabilities
Services include:
- Wheelchair assistance
- Accessible seating
- Service animal accommodations
Request special assistance at least 48 hours before your flight through United's Accessibility Desk.
Cancellation and Refund Policy
United Airlines' cancellation policy varies based on fare type:
- Basic Economy: Non-refundable, no changes allowed
- Non-refundable fares: Change fee may apply plus fare difference
- Refundable fares: Full refund available
For flights to/from the United States, you can cancel within 24 hours of booking for a full refund if booked at least 7 days before departure.
Contact Information
For reservations and customer service:
- Phone: 1-800-864-8331 (U.S. and Canada)
- Website: www.united.com
For Air To Connect assistance with United Airlines bookings, contact us at:
- Phone: +1 (555) 123-4567
- Email: info@airtocoonect.com